EA_Aljo

@96a9e0f726718ff7 

You can submit up to 3 disputes. Once ToS has investigated your account 3 times and the ban has not been overturned, it will need to remain in place.

@96a9e0f726718ff7 

How is submitting a dispute not working?

Hi there, @96a9e0f726718ff7 

We're not able to help with bans over Answers HQ. You'll need to submit a dispute with Terms of Service. To do that, please follow the instructions here. Thank you.

Hi there, @jilusheni 

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

@miami_graffer 

If you haven't received a response within 48 hours, please submit a new case.

Hi there, @miami_graffer 

This is something an advisor should look into so they can see if there's a ban on the account or not. To get in touch with one, please follow the instructions here for opening a case. Thank you.

Hello, @omi_dobb 

At the moment the following languages are supported on Answers HQ:

•  ...

Hi there, @jg2z9z3rrv41 

Are you saying there's a console account linked with your EA account that you don't recognize? If so, an advisor is going to need to help with that. To get in touch with one, please open a case using the instructions here.

Hello, @YingYingYingYo 

At the moment the following languages are supported on Answers HQ:

•  ...

Hi there, @frozenyuri28 

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. Unfortunately, if you've already submitted 3 disputes, there's nothing else that can be done as ToS has performed multiple investigations and could not find anything that warrants overturning the ban. More information on banned accounts can be found in the article ...

Hello, @updatebom 

At the moment the following languages are supported on Answers HQ:

•  ...

Hello, @fqgqge51351 

At the moment the following languages are supported on Answers HQ:

•  ...

@RHC_QHU777 

We can't help over Answers HQ. Only ToS can investigate an account and possibly overturn the ban. You can submit up to 3 disputes. So, if you haven't used up all 3, you're welcome to submit another dispute. ToS will perform another investigation and let you know what the outcome is.

Hi there, @RHC_QHU777 

I'm sorry to say, we cannot help with banned accounts over Answers HQ. You'll need to submit another dispute if you haven't done this 3 times already. More information on bans, as well as instructions for disputing the ban can be found here.

Hello, @KaneAK 

At the moment the following languages are supported on Answers HQ:

•  ...