Ashes of Creation

Ashes of Creation Dev Tracker




02 Mar

Comment

Originally posted by jpgray

The community did this at the start of this subreddit and it fell into disarray with no moderation activity from the mods.

The original moderation team wasn't selected, you did a coup on the inactive team. Lmao if your worry is inactivity in the moderation team, let the community choose the moderators. We all know you're making a bad faith argument.

I ensure that the current volunteer mods are active and held accountable.

So we just have to the word of a guy who made his money scamming people with fake health products? Let the community choose the moderators

I dont know if you know this, but its impossible to censor reddit, because censoring is public and can be tracked. The benefit of myself being able to review moderation action (such as this actual thread)

Lol your modlog isn't public, of course you can censor comments. None o...

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https://www.removeddit.com/r/ashesofcreation

https://snew.notabug.io/r/ashesofcreation

You can view removed/moderated posts or threads using these sites, in addition people can also bring to my attention removed or censored threads directly, and I will reverse any decision that does not coincide with our guidelines.

I didn't do any coup...the previous owner emailed me and asked if I would like to take it over as he would not have the time to manage it. Nor have I ever scammed people with fake health products, or been part of a pyramid scheme despite the lies that are spread. Regardles...

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Comment

Originally posted by jpgray

The purpose of an official subreddit is to ensure accountability for exactly the things you are describing.

How does that make any sense? The problem with a company running its own subreddit is the possiblity for censorship. You are the only ones who choose "volunteer" moderators. It's why it's a violation of reddit policy.

If you had a legitimate interest in the health of the subreddit, you'd allow the community to vote on a new moderation team, then personally leave the moderation team. Answer me this: why won't you allow the community to choose its own moderators (hint: we all know why).

The community did this at the start of this subreddit and it fell into disarray with no moderation activity from the mods. I ensure that the current volunteer mods are active and held accountable. I dont know if you know this, but its impossible to censor reddit, because censoring is public and can be tracked. The benefit of myself being able to review moderation action (such as this actual thread) is that I can be held accountable for any attempts of censorship. Which by the way, you did not send me examples of censorship. ;)

Comment

Originally posted by jpgray

You seem to be missing the fact that every subreddit is supposed to be community run, and you're in violation of reddit policy by being involved in the moderation team of any subreddit related to your product.

We know why you're dodging an answer though. It's because you censor any form of criticism of your company. Particularly when the criticism is grounded in actual incidents of malpractice.

Please provide examples of this censorship so I can address them. The purpose of an official subreddit is to ensure accountability for exactly the things you are describing. As well as to ensure that the subreddit itself is held to an acceptable activity standard, which the previous owners did not do. You are invited to create or join another community run subreddit. That is your right ;)

Comment

Originally posted by jpgray

Greetings, to clarify Intrepid does not seek to censor anything

Prove it by having every employee of Intrepid step down from the moderation team and by allowing the community to vote on a new moderation team. There's no reason for you to be moderators of a community site unless you want to be able to censor criticism of your actions.

We have addressed this before. There are several community run subreddits for Ashes of Creation, I would recommend visiting them.

https://www.reddit.com/r/Ashes_of_Creation/

https://www.reddit.com/r/AshesOfCreationMMO/


14 Jan

Comment

Hi u/TxGrayJedi,

Sorry to hear you were not properly assisted, may I have your ticket #? Currently we're on-boarding a bunch of new agents to help assist with the increase in tickets. I apologize for the inconvenience while we get everyone up to speed with our policies and pipelines. Look forward to hearing back from you soon!

Cheers, Sam


12 Jan


21 Dec

Comment

Hey u/Rivalistic, I'm sorry to hear you're experiencing this issue. Been helping you guys out behind the scenes and this seems to be a widespread concern that's stemming from a few web related hiccups.

The most common issue we're seeing during the migration is what u/Saltrenis pointed out - the known login issue with uppercase letters for some users. For now use all lowercase letters when logging into the website or launcher. Alternatively we have people coming back who have forgotten their passwords or login details. This will usually generate a "Password Invalid" message if the password is incorrect, or a "Username Invalid" message if likewise, the username is wrong.

Unfortunately the sel...

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31 Aug

Comment

Hi u/-Howitzer-,

I'm sorry to hear you experienced some confusion about your purchase. As others have stated in this thread, Alpha 1 is scheduled for September of this year. Additionally, a more finite date should be announced this weekend at PAX. If you'd like to review our current development schedule, I recommend checking out this amazing post our Moderator team put together:

https://forums.ashesofcreation.com/discussion/40288/ashes-of-creation-release-dates

An email with your Alpha 1 testing credentials will be going out clo...

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