Star Wars: Squadrons

Star Wars: Squadrons Dev Tracker




19 Jan

Comment
    EA_Mako on Support Forums - Thread - Direct
@0nyX3 Excellent, glad to hear it. Happy flying! -Mako

17 Jan

Comment
    EA_Joz on Support Forums - Thread - Direct

Hey there @schoeffiscookin Glad that it was resolved🦾

 

Game on!

EA_Joz

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15 Jan

Comment
    EA_Mako on Support Forums - Thread - Direct
Thanks @0nyX3! That link has been updated, but let us know if those steps help out. -Mako

14 Jan

Comment
    EA_Atic on Support Forums - Thread - Direct
@Reposter thanks for the update and glad to hear its working.

/Atic

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08 Jan

Comment
    EA_Aljo on Support Forums - Thread - Direct

@Chaos6021 

 

Great! If you have any other issues, please reach out to us again. May the Force be with you Standard smile

Comment
    EA_Aljo on Support Forums - Thread - Direct

@Chaos6021 

 

You still need to install the game even when it's on a disk. If power cycling doesn't help, you may want to try installing the game to the other hard drive. For example, if it's on an internal drive, install it on the external drive and vice versa.

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @gw2478.

 

Alternate DNS settings may help with this. Please follow the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 ...

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @Chaos6021.

 

Do you have the game installed on an internal or external hard drive? Also, if you haven't already, power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Comment
    EA_Kent on Support Forums - Thread - Direct

@nyausoft2 

 

Much appreciated! Are you currently running any sort of RBG lighting software on your PC? I noticed you had some Razer devices connected.

 

I have seen some cases in the past where Easy Anti-Cheat has had some trouble with this type of software, so I am curious if that might be a factor here as well. What happens if you try setting up your PC to start in a Clean Boot before launching the game? If this is software-related that might help to get around the issue. 

 

For more details on how to set up a Clean Boot check out the ...

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Comment
    EA_Atic on Support Forums - Thread - Direct
@KizashiKid if you try to play on singel monitor with resolution 1920x1080 and see if the same issue.

/Atic

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Comment
    EA_Atic on Support Forums - Thread - Direct
@McMinty_78 are you using the correct resolution in game? Also what resolution do you use and what resolution does your Monitor support?

/Atic Atic.png

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05 Jan

Comment
    EA_Kent on Support Forums - Thread - Direct

@nyausoft2 

 

Got it, thanks! When you have the chance could you share a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

 

Thanks!

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23 Dec

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @aznandrew010.

 

Unfortunately, if you don't have access to the email address on your account, you'll need to open a case with an advisor so they can go through the account recovery process. A case can be opened here. Thanks!

Comment
    EA_Kent on Support Forums - Thread - Direct

Hi @LudovicusP


When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more details on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over ...

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15 Dec

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @mcclean02 for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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11 Dec

Comment
    EA_Atic on Support Forums - Thread - Direct
Thanks for the update @Daemunx1 glad to hear it got solved! Standard smile

/Atic

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09 Dec

Comment
    EA_Atic on Support Forums - Thread - Direct

Are you playing with DirektX 12 or 11? @53822_zakzerak @terminalshutdown ...

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03 Dec

Comment
    EA_Atic on Support Forums - Thread - Direct
@escobarrio78 What issues are you experiencing on what platform?

/Atic

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @drnex  make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

 

You can also try to do a clean boot...

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18 Nov

Comment
    EA_Atic on Support Forums - Thread - Direct
@moore11b Cheers for the update! Standard smile

/Atic

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