Hey there @schoeffiscookin Glad that it was resolved🦾
Game on!
EA_Joz
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Great! If you have any other issues, please reach out to us again. May the Force be with you
You still need to install the game even when it's on a disk. If power cycling doesn't help, you may want to try installing the game to the other hard drive. For example, if it's on an internal drive, install it on the external drive and vice versa.
Hi there, @Chaos6021.
Do you have the game installed on an internal or external hard drive? Also, if you haven't already, power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Much appreciated! Are you currently running any sort of RBG lighting software on your PC? I noticed you had some Razer devices connected.
I have seen some cases in the past where Easy Anti-Cheat has had some trouble with this type of software, so I am curious if that might be a factor here as well. What happens if you try setting up your PC to start in a Clean Boot before launching the game? If this is software-related that might help to get around the issue.
For more details on how to set up a Clean Boot check out the ...
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Got it, thanks! When you have the chance could you share a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
... Read moreHi there, @aznandrew010.
Unfortunately, if you don't have access to the email address on your account, you'll need to open a case with an advisor so they can go through the account recovery process. A case can be opened here. Thanks!
Hi @LudovicusP,
When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more details on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over ...
Hey, @mcclean02 for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
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Are you playing with DirektX 12 or 11? @53822_zakzerak @terminalshutdown ...
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Read moreHey, @drnex make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.
You can also try to do a clean boot...
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